Privacy Policy

At RedLink, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our internet services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Full Name
• Phone Number
• Email Address
• Residential or Business Address
• CNIC or other identification (where required)
• Billing and Payment Information

2. How We Use Your Information

We use your information to:

• Provide and activate internet services.
• Process installations and customer requests.
• Manage billing and payments.
• Respond to customer support inquiries.
• Improve our website and service quality.
• Send service updates, maintenance notifications, and important announcements.
• Prevent fraud, unauthorized access, and misuse of our services.
• Comply with applicable legal and regulatory requirements.

3. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember your preferences.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Data Security

RedLink implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we take reasonable precautions to safeguard your data, no method of electronic transmission or storage is completely secure.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared:

• With trusted service providers who assist in delivering our services.
• When required by applicable laws, regulations, or lawful government requests.
• To protect the rights, safety, or security of RedLink, our customers, or the public.

6. Data Retention

We retain customer information only for as long as necessary to:

• Provide our services.
• Meet legal and regulatory obligations.
• Resolve disputes.
• Enforce our service agreements.